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What services does Magna Opus Software Services Pvt. Ltd. offer?
Magna Opus Software Services Pvt. Ltd. specializes in a wide range of software services including custom software development, mobile app development, web application development, software testing, and IT consulting. We also offer solutions for cloud computing, digital transformation, and enterprise software integration.
Why Choose Magna Opus Software Services for Custom Software Development for managing my business?
At Magna Opus Software Services Pvt Ltd, we specialize in building custom software solutions designed to meet your unique business needs. With over 10 years of development experience and more than 200 successful projects, we ensure that the web portals and mobile applications we create are easy to use, secure, and helps your business grow. We work closely with you to understand your requirements, delivering solutions that work smoothly across all devices and enhance your customer experience. We pride ourselves on clear communication, timely delivery, and excellent support, making sure your business is always on the right track.
What are the working hours and client visiting hours of the company?
Our team operates Monday to Saturday, 9 AM – 6 PM IST. Client visiting hours are Monday to Friday, 10 AM – 5:00 PM IST and on Saturday, 10 AM – 4:00 PM IST. Forth Saturday of every month is an off-day for company employees. All support requests will be handled only during business hours.
Does the company provide 24/7 support?
While we don’t provide 24/7 support, our expertise ensures that issues are minimized, and our structured approach keeps your software running smoothly. While our standard support is available during business hours only, we offer limited emergency support on a paid basis, subject to availability.
What is the turnaround time for handling urgent support requests asked by the clients?
Urgent issues reported during business hours are addressed within 2-8 hours. Requests received after business hours will be prioritized the next working day.
Does company offer any self help resources to address issues in use of delivered software products?
We provide detailed documentation and self-help guides/documented tutorials to assist with common issues.
Where is Magna Opus Software Services Pvt. Ltd. located?
Our office is located in Jalandhar, Punjab, India. We serve clients locally as well as globally, providing top-notch software solutions tailored to meet diverse business needs.
What industries does Magna Opus Software Services Pvt. Ltd. cater to?
We cater to a variety of industries including healthcare, education, finance, retail, manufacturing, and logistics. Our team has the expertise to deliver industry-specific software solutions that drive growth and efficiency.
How experienced is your development team?
Our development team comprises highly experienced professionals with expertise in various technologies and programming languages. We have successfully completed numerous projects, ranging from small-scale applications to large enterprise systems, across multiple industries.
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